Frequently asked questions
Clear answers before your next step
What to know about searching, listing properties, verification and tracking your requests on Gamaloon.
What is Gamaloon?
Egypt’s industrial real estate marketplace: factories, warehouses, cold stores and industrial land for sale and rent, with services that support investors at every stage.
Is the platform free to use?
Browsing, searching, creating an account and listing a property are free. Some services are paid — such as the technical inspection, featured listings and the "Inspected & Legally Reviewed" badge — and their cost is shown before you order.
Which industrial cities are available?
The platform starts with 6th of October, 10th of Ramadan, Cairo and Sadat City, and expands gradually.
How do I enquire about a unit?
Open the property page and choose “Enquire about the unit”. You will receive confirmation that your request was received, and the Gamaloon team will contact you by WhatsApp or phone.
What do the badges on listings mean?
A badge means something has been verified: "Documents Reviewed" means the property documents were reviewed; "Inspected & Legally Reviewed" means an on-site inspection and a legal review; "Managed by Gamaloon" means the Gamaloon team lists it on the owner’s behalf.
What if I cannot find what I need?
Choose “Request a property”, sign in and share your preferred location, area, budget, business activity and any essential requirements. The Gamaloon team will look for suitable options.
Do I pay Gamaloon when renting or buying?
Fees depend on the service and are clearly disclosed before any commitment. Submitting a request alone is not a reservation or a payment commitment.
How do I list my property?
Tap "List a Property", choose to publish yourself or "List with Gamaloon", then add the details, photos and property documents.
Why are property documents required?
To check them before publishing and protect buyer trust. The review is free and required to publish.
How long does listing review take?
The review period is set out in the approved policies, and you will receive a notification with the result.
What is the difference between self-publishing and listing with Gamaloon?
With self-publishing, you manage requests yourself. When listing with Gamaloon, the team handles marketing, communication and negotiation through to contracting, with a commission payable only when the deal is completed.
Is my phone number shown publicly?
No. Inquiries reach the Gamaloon team first.
What is a technical inspection?
An independent engineering report on the structure and utilities, prepared by accredited engineers before buying or renting.
How does document review differ from a technical inspection?
Document review is free and required to publish any property. A technical inspection is an optional paid service that examines the building itself.
How much does an inspection cost and how long does it take?
The cost and duration are shown on the service page before booking.
What account types are available?
Personal, independent broker, brokerage or marketing company, industrial developer, service provider and company accounts.
Why is an ID or commercial registration required?
To verify advertisers and companies and protect users. Documents are stored encrypted and can only be accessed by the Gamaloon review team.
What if I forget my password?
Choose “Forgot password” on the sign-in screen and enter your email address to receive a password reset link.
How do I delete my account?
Go to "My Account" → Privacy → Delete account.
How do I request a viewing?
Open an available property and choose “Request a viewing”. Sign in and provide your phone number and a convenient time to contact you. The team will coordinate the details; submitting a request does not confirm an appointment or reserve the property.
Do I need an account to browse properties?
You can browse listings and read property details without an account. Sign in to save favourites, request a property or viewing, submit a listing and track your requests.
How do I follow up on my request?
After signing in, open “My requests” to see its status and the latest response from the Gamaloon team. Provide a correct phone number so the team can contact you and confirm the details.
Can I book a viewing for a demo listing?
No. Listings marked as demo show how the platform works. They are not commercial offers and cannot receive viewing requests.
Which industrial cities are covered?
10th of Ramadan, 6th of October, Cairo, Sadat City, Obour, Badr and Ain Sokhna, with more to come.
How do I inquire about a unit?
Tap "Inquire". You will get a confirmation, and the Gamaloon team will contact you by WhatsApp or phone.
I can’t find what I need. What should I do?
Use "Request a Property", describe what you need, and the Gamaloon team will search and send you matching properties.
What is the difference between "From Developer" and "Resale"?
"From Developer" units are new units offered directly by the developer; "Resale" units are in developer projects and offered by their owners.
How do I contact an industrial developer?
Through Gamaloon: tap "Inquire" or "Request a call to book a unit", and Gamaloon customer service will contact you.
Why was my listing rejected?
You get the reason and what is needed in a notification — for example an unclear ownership contract or a missing authorization. Fix it and resubmit from "My Account → My Properties".
What is the difference between publishing myself and listing with Gamaloon?
When you publish yourself, you handle inquiries. With "List with Gamaloon", the team handles marketing, contact and negotiation through to signing, for a commission paid only when the deal closes.
What is the technical inspection?
An independent engineering report on the condition of the structure and utilities, prepared by certified engineers before you buy or lease, as part of "Inspect Before You Decide".
How is the document review different from the technical inspection?
The document review is free and required for every listing. The technical inspection is an optional paid service that examines the building itself.
What is the "Inspected & Legally Reviewed" badge?
A paid badge the advertiser can request: the Gamaloon team inspects the property on site (a full-knowledge inspection) and the legal team reviews its documents.
How do I contact a service provider?
Directly from their page: call, WhatsApp or "Request a quote".
What account types are there?
Personal · Independent broker · Brokerage / marketing company · Company account. Developers and service providers are added by the Gamaloon team.
Why is an ID or commercial register required?
To verify advertisers and companies and protect users. Documents are stored encrypted and seen only by Gamaloon’s review team.
I forgot my password. What should I do?
Reset it with a code sent to your mobile or a link sent to your email.
Still have a question?
Contact the Gamaloon team or read the guide to searching and requesting a viewing.